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Privacy Policy – Carbarn Zimbabwe

1. Introduction

This Privacy Policy ("Policy") explains how Carbarn LLC Japan ("Carbarn," "we," "us," or "our") collects, uses, and safeguards your personal information when you access www.carbarn.co.zw or use our services to import vehicles from Japan to Zimbabwe.

By using our website and services, you agree to this Policy. Carbarn LLC is a Japan-based exporter and is not a locally registered entity in Zimbabwe.

2. What Information We Collect

2.1 Personal Information

To process your orders, we may collect the following:

  • Full name
  • Phone number and email address
  • Passport or National ID (for customs documentation)
  • Delivery location in Zimbabwe
  • Browsing behavior and inquiry details
  • Secure payment confirmation (handled via third-party services)

2.2 Financial Information

We do not offer loans or installment plans. All transactions must be completed via bank transfers or secure remittance platforms. We do not store credit card or banking information.

3. How We Use Your Information

We use your data for:

  • Managing the purchase and export of vehicles from Japan
  • Generating shipping and customs-related documents
  • Improving website functionality and performance
  • Sending optional updates or promotions (with consent)

We never sell or misuse your personal information.

4. Who We Share Your Information With

  • Shipping providers – for vehicle delivery coordination
  • Technology and cloud service providers – for secure system operation
  • Japanese authorities – to meet export and legal obligations
  • Legal bodies – only when legally required under Japanese jurisdiction
  • Google – to provide website analytics and advertising measurement (see section 6)

5. Data Security

We take the following measures to safeguard your data:

  • End-to-end SSL encryption for web interactions
  • Restricted access to internal systems
  • Secure data hosting in Japan
  • No direct storage of raw financial data

Despite robust safeguards, online data sharing carries some inherent risk.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to operate this website, remember your preferences and understand how the website is used.

Strictly necessary cookies. These enable core functions of the website, such as signing in to your account, remembering your chosen currency and keeping the vehicles you have saved.

Analytics. We use Google Analytics, a web analytics service provided by Google, to understand how visitors use our website, including which vehicles, pages and searches are viewed, so that we can improve the website and the vehicles we offer. We do not send your name, telephone number or email address to Google Analytics.

Advertising. Google may use information about your visits to our website to show you advertisements for vehicles that may interest you on Google services and other websites, and to help us measure the effectiveness of our advertising.

Measurement from our systems. We may also send Google Analytics a record of certain actions connected with your visit, such as when an enquiry, order or payment is recorded. These records are linked to the pseudonymous identifier that Google Analytics has assigned to your browser and, if you are signed in, to an internal customer reference. They do not include your name or contact details.

Your choices. You can block or delete cookies through your browser settings; some features of the website may not work properly if you do. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, and manage personalised advertising through Google’s Ad Settings.

Retention. Google Analytics data is kept for up to 14 months. Google may process this information in the United States and in other countries. For more information, please see Google’s Privacy Policy and how Google uses information from websites that use its services.

7. Your Rights

You may request to:

  • Access your personal data
  • Correct or delete your information
  • Opt out of marketing communication
  • Withdraw consent for non-essential processing

Contact us at info@carbarn.co.zw for such requests.

8. Third-Party Links

Our site may contain links to third-party websites. Carbarn does not take responsibility for their privacy practices.

9. Children’s Privacy

Our services are for individuals aged 18 and above. We do not knowingly collect data from minors.

10. Policy Updates

This Policy may be revised periodically to reflect:

  • Legal requirements in Japan
  • Service improvements
  • Feedback from customers

Check www.carbarn.co.zw for the latest version.

11. Governing Law

This Policy is governed by the laws of Japan, and all legal matters shall be resolved exclusively in Japanese courts.

Contact Us

Email: info@carbarn.co.zw

Website: www.carbarn.co.zw

Operated by: Carbarn LLC, Japan