FAQ

Carbarn Zimbabwe FAQs

Answers to Your Questions

What is Carbarn Zimbabwe?

Carbarn Zimbabwe offers vehicle import services that let you purchase cars directly from Japan. We manage all steps—from selection in Japan to delivery in Zimbabwe.

How does Carbarn Zimbabwe work?

You pick your desired vehicle from our Japanese stock, make payment, and we handle shipping, inspection (JEVIC), customs clearance, and delivery to Zimbabwe.

Can I buy a car directly from Japan through Carbarn Zimbabwe?

Yes — all our vehicles are sourced from Japan. Carbarn Zimbabwe enables direct purchases of auction-verified Japanese vehicles.

Is the vehicle registered under my name?

Yes. All import documentation, invoices, customs paperwork, and registration will be issued in your name, giving you full ownership.

What are the benefits of buying a car through Carbarn Zimbabwe?

You benefit from direct access to Japanese vehicles, transparent pricing, full support in inspection, shipping, and customs, and no hidden markups.

What types of vehicles can I import?

You can import sedans, SUVs, vans, hybrids, luxury models, and popular Japanese brands like Toyota, Nissan, Honda, Lexus, Subaru, Mazda, Mitsubishi, etc.

What is the price range for imported cars?

Prices depend on model, mileage, auction grade, inspection, shipping, and import taxes. We strive to offer competitive landed pricing.

How long does it take to import a car from Japan to Zimbabwe?

Estimated time is **24 to 34 days**, shipping by **RoRo** via Durban (South Africa) to Zimbabwe. Delivery to final location may add transit time.

How do I pay for my car?

Payments are made via secure bank transfer to our official business account. We provide detailed invoices and payment receipts.

Are all vehicles inspected before shipping?

Yes — Zimbabwe requires **JEVIC inspection** in Japan before export. We arrange inspection and include certification. (Inspection in JP is mandatory.)

Can I track my car shipment?

Yes — we provide tracking updates and status reports, including shipping progress, expected arrival, and customs clearance.

Are there any hidden charges?

No. Our quote covers the vehicle, inspection, and shipping. You are responsible for customs duty, VAT, port handling, and local registration fees in Zimbabwe.

What are the customs duties and taxes in Zimbabwe?

Import duty, surtax, and VAT apply. Surtax (35 %) is charged on vehicles older than 5 years. VAT is 15%. Customs duty and surtax are calculated on the Value for Duty Purposes (VDP) based on CIF + other charges. :contentReference[oaicite:0]{index=0}

What documents do I need to import a car?

You’ll need: Passport or National ID, Residence Permit, Import License (if vehicle was owned < 6 months), Immigrants Declaration, Invoice / Sale Agreement, Freight documents / Bill of Lading, Insurance, and registration & ownership documents. :contentReference[oaicite:1]{index=1}

Do you offer installment payment options?

Currently, full upfront payment is required. In the future, we may explore financing or installment plans.

Do you provide warranty and after-sales services?

We do not provide manufacturer warranties (since imports are used vehicles), but we can recommend reliable service centres and assist with inspections.

Do you sell hybrid vehicles?

Yes — we import hybrid models such as Toyota Prius, Aqua, Honda Insight, and others.

Can I choose the shipping port in Zimbabwe?

Vehicles arrive at **Durban Port** in South Africa, then move overland into Zimbabwe. :contentReference[oaicite:2]{index=2}

What happens if my car shipment is delayed?

We will keep you updated continuously. Delays due to customs, port congestion, or logistics will be managed and communicated till delivery.

How do I contact Carbarn Zimbabwe?

You can reach us via WhatsApp: +818087283726 or Email: carbarn.co.zw .

Why should you trust Carbarn Zimbabwe?

Carbarn Zimbabwe is part of the global Carbarn network, combining international reach with local support, providing transparency, professionalism, and reliable service.

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